Terms and Conditions

Terms and Conditions

Velocity Auto provides AI-powered CRM and automation services for car dealerships under these Terms and Conditions, which govern your access and use of our website, platform, and related services. By using our services, you agree to these terms, including any updates posted on our site—check regularly as continued use implies acceptance.​

Service Usage

Services include CRM integrations, AI chatbots, voice callers, email campaigns, and sales pipelines customized for dealership operations, with no-code setups. You must provide accurate dealership data, ensure compliance with applicable laws (e.g., Canadian privacy regulations), and avoid using services for illegal activities or spamming. We reserve the right to suspend access for violations, with no refunds for prepaid fees.​

Payments and Billing

Plans start at $497/month for basic automations, scaling to $1,497 for full AI suites, billed monthly via secure payment processors. Late payments incur 1.5% monthly fees; subscriptions auto-renew unless canceled 7 days prior via account dashboard. No prorated refunds except for proven service failures.​

Liability and Disclaimers

Services provided "as is" without warranties of uninterrupted performance or specific results like revenue increases. Total liability capped at 12 months' fees paid; we disclaim indirect damages. You indemnify us against claims from your data usage or integrations