Privacy Policy

Privacy Policy

Velocity Auto respects your privacy and collects only necessary data to deliver dealership-focused AI CRM services, complying with PIPEDA and GDPR where applicable. This policy details our practices for personal information from dealership owners, staff, and customers interacting with our platform.​

Data We Collect

We gather contact details (name, email, phone), dealership info, and usage data (leads, interactions) via forms, chatbots, and integrations. Customer end-data (e.g., buyer inquiries) remains your property; we process it only for automations like follow-ups or scheduling.​

How We Use Data

Data powers personalized campaigns, lead nurturing, analytics, and service improvements. We share minimally with processors (e.g., Go High Level, payment gateways) under strict agreements, never selling it. Secure encryption protects transmissions and storage.​

Your Rights and Security

Request access, correction, or deletion of your data anytime via [email protected]; responses within 30 days. We use industry-standard security (SSL, firewalls) but cannot guarantee against all breaches—notify us immediately if suspected. Updates to this policy will appear here with effective dates